Your Plumbing Questions, Answered

For a genuine emergency, expect a plumber inside the hour, faster still if there's real danger involved.

Yes, we'll give you a genuine estimate over the phone rather than a loose promise of arriving today.

Water somewhere it shouldn't be, a gas smell, or a fixture about to overflow. A slow, steady drip can wait for a normal booking.

A plumber's dispatched with the details already in hand, and you get a call once they're on the way.

No, the figure you're quoted covers the whole job, wherever in the area it happens to be.

Yes, hearing what a job would cost never comes with a fee attached.

No, the hour or day you call never changes the price.

It's agreed with you before work starts and it doesn't move afterward, even if the job runs longer than expected.

Yes, from the flats near Plumer Road Shopping Village through to the addresses backing onto Woollahra Golf Club.

Vans carry gear suited to both a standalone house and a shared apartment block, since the suburb has plenty of both.

Often, yes. Shared risers and communal hot water systems bring their own faults that a Federation-era standalone house simply doesn't have.

Building era and how much of a run the year-round salt air off the harbour has likely already had at the fittings both factor into the figure.

It's covered. Lifetime Labour Warranty means a repeat fault gets put right again at no charge.

Yes, one licence covers both trades, Lic #292427C, so nothing gets subcontracted out.

Yes, on request, so you've got a record of exactly what was done.

Anything that traces back to this crew's own workmanship is redone at no charge, for as long as they've maintained it.